srbuildestate.com

How SR Build Estate collects, uses, and protects your personal data, in line with the Digital Personal Data Protection Act, 2023.

Introduction

SR Build Estate (“we”, “us”, “our”) provides construction, interior, civil, renovation, and real estate support services in Bangalore, India. This Privacy Policy explains how we collect, use, store, and protect personal data shared with us through this website, in line with the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

Information We Collect

We may collect the following categories of personal data: your name, phone number, email address, the service you are enquiring about, and any message or project details you choose to share with us. We may also collect limited technical data such as your IP address, browser type, and pages visited, through standard website analytics.

How Information Is Collected

We collect information directly when you fill out our enquiry or contact form, request a consultation, or communicate with us by phone or email. Technical data is collected automatically through cookies and analytics tools when you browse this website.

Purpose of Data Collection

We collect personal data to respond to your enquiries, provide information about our services, schedule consultations or site visits, improve our website experience, and maintain records required for business and legal purposes.

Legal Basis (Consent)

We process your personal data on the basis of your consent, given when you voluntarily submit a form on this website or otherwise share your details with us. You may withdraw this consent at any time as described below.

How We Use Your Information

Your information is used to communicate with you about your enquiry, share relevant service or property information, and, where you agree, send updates about our services. We do not use your personal data for any purpose beyond what is described in this policy without seeking fresh consent.

Data Sharing

We do not sell or rent your personal data. We may share limited information with team members involved in responding to your enquiry, or with service providers who help us operate this website, such as hosting or form-processing tools, under confidentiality obligations.

Third Party Services

This website uses third-party tools such as WordPress form plugins to process enquiries. These providers process data only as needed to deliver their service to us and are expected to maintain reasonable security standards.

Cookies & Analytics

We may use cookies and analytics tools to understand how visitors use this website and to improve its performance. See our Cookie Policy for full details on the cookies used and how to manage your preferences.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law, after which it is securely deleted or anonymised.

Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights Under DPDP

As a Data Principal under the DPDP Act, you have the right to access the personal data we hold about you, request correction or updating of inaccurate data, request erasure of your data where it is no longer needed, and seek redressal of grievances related to how your data is processed. You may also nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.

Withdrawing Consent

You may withdraw your consent to the processing of your personal data at any time by contacting us using the details below. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal, and may limit our ability to respond to an ongoing enquiry.

Updating Your Information

If any personal data you have shared with us is inaccurate or has changed, you may contact us to have it corrected or updated.

Contact Information

For any questions about this Privacy Policy or how your data is handled, you can reach us at privacy@srbuildestate.com.

Grievance Officer

In accordance with the DPDP Act, SR Build Estate has designated a Grievance Officer to address concerns regarding personal data processing. You may contact the Grievance Officer at grievance@srbuildestate.com. We aim to acknowledge and address grievances in a reasonable and timely manner.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised date.